These terms govern your use of MakerPotter and any projects you book through us. By booking a project or using the site, you agree to them.
This policy explains what we collect when you use MakerPotter, why, and the choices you have. We keep it short — and we don’t sell your data.
We want you to love the work. Here’s exactly how refunds work with our pay-per-design model.
MakerPotter is a talent marketplace operated by MakerPotter, Inc. We connect companies ("clients", "you") with independent, vetted creative professionals ("makers") and coordinate the work from brief to delivery.
There are no public accounts or self-serve signups. You start by booking a demo or sending a brief. We then quote a flat price for the work. A project begins only once you approve that quote in writing (including by email).
Each project is priced per design and quoted before work starts, from small tweaks to full multi-week builds. Unless agreed otherwise, invoices are due within 14 days of delivery. Overdue invoices may pause active and future work.
Every project includes unlimited revision rounds within the agreed scope. Work is considered accepted when you approve it, or when 10 business days pass after delivery without a revision request.
On full payment, all rights in the final delivered work transfer to you, including source files. Until payment is complete, MakerPotter and the maker retain ownership. Makers may show non-confidential work in their portfolios unless you ask us in writing not to.
Makers are independent contractors — not employees or agents of MakerPotter or you. We vet and coordinate makers but do not supervise the minute-to-minute performance of their work.
You agree to provide accurate briefs and to own (or have permission to use) any materials, brands, or assets you send us. You are responsible for how you use the deliverables after hand-off.
Do not use MakerPotter to request unlawful, infringing, hateful, or deceptive content, or to disrupt or reverse-engineer the service. We may decline or stop any project that violates these terms.
We keep your briefs and materials confidential and share them only with the maker and staff working on your project. Both sides agree to protect any confidential information exchanged.
We work hard to match you well, but the service and deliverables are provided "as is". To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the extent permitted by law, MakerPotter’s total liability for any claim is limited to the amount you paid for the project giving rise to the claim. We are not liable for indirect or consequential damages.
You may stop working with us at any time; you remain responsible for work already delivered or in progress. We may suspend or end service for non-payment or breach of these terms.
We may update these terms as our service evolves. Material changes take effect when we post the updated version here, with a new "last updated" date.
These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. (Placeholder — set your governing law with counsel.)
Questions about these terms? Email us at info@makerpotter.com.
When you book a demo, apply as a maker, or contact us, we collect the details you submit:
Like most sites, we collect basic technical and usage data — such as device and browser type, pages viewed, and approximate location from your IP address — to keep the site secure and improve it.
We use your information to respond to you, match you with the right maker, deliver and support projects, send relevant service messages, and improve MakerPotter. We do not sell your personal data.
We share information only as needed to run the service:
We use a small number of cookies and privacy-respecting analytics to understand what’s useful and fix what isn’t. You can control cookies through your browser settings.
We keep your information only as long as needed to provide the service, meet legal obligations, and resolve disputes. You can ask us to delete it sooner.
Depending on where you live, you may have the right to:
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, but we work hard to keep your data safe.
We may process data in countries other than your own. Where required, we use appropriate safeguards for those transfers.
MakerPotter is built for businesses and is not directed to children under 16. We do not knowingly collect their data.
We may update this policy from time to time. We’ll post the new version here and update the date above.
To exercise a right or ask a question, email info@makerpotter.com.
You always see a flat price and approve it before any work begins. You’re never charged for a project you didn’t agree to.
Every project includes unlimited revisions within scope. If something isn’t right, tell us — in most cases we’ll fix it quickly at no extra cost. Revisions are the fastest path to a result you’re happy with.
If you cancel a project before your maker begins work, you get a full refund of anything paid — no questions asked.
If you cancel mid-project, we refund the portion of the fee for work not yet started, keeping only a fair amount for work already completed. If we can’t match you with a suitable maker, you get a full refund.
Once work is delivered and approved, it’s generally non-refundable. But if you believe we fell short of what was agreed, contact us within 14 days and we’ll make it right — through revisions, a partial refund, or a re-match.
Approved and delivered work, and any third-party costs paid on your behalf (such as stock licenses, fonts, or paid assets), are non-refundable.
Email info@makerpotter.com with your project name and a short note about what happened. We review every request personally.
Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.
We may update this policy as our service evolves; the current version always lives here with the date above.
Refund questions? We’re happy to help at info@makerpotter.com.